Once you have selected your items and have checked out we will begin to process your order.
If you're purchasing item with infused ash (cremains), we will send you a resealable container for your loved ones ashes. We will need about a 1/4 teaspoon for each of the items you order, any remaining ashes will be returned to you. Ideally cremains should be shipped to us USPS Priority Express as per the postal service regulations on shipping cremains; we'll accept shipments if they arrive to us otherwise.Your completed memorials will be sent back within 4 weeks once we receive the ashes.
Since all memorials are custom made for you there will be slight differences in how the color patterns appear from piece to piece.